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Vonder Delivery Information

Delivery Service:

We provide a 1 hour delivery time slot as standard on all orders. Prior to your delivery you will receive either a text or email from our delivery partner DPD Couriers with the expected day and time of your delivery. If the time is not suitable you can reschedule the delivery directly with DPD to a more suitable time, meaning you wont miss your package! This is a premium delivery service which we provide to you free of charge.


Delivery Rates:

We currently offer FREE shipping to the UK and Ireland on all orders.

We also ship to Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal (Mainland), Slovakia, Slovenia, Spain (Mainland), Sweden. The shipping cost is €30 per item.

When your order is shipped we will email you with your tracking data and the details of your shipment so you can track your parcels. Once you have received your tracking details from us you may be able to track the shipment on our courier's website. If you have any queries in relation to your shipment it is recommended to contact the courier as the parcel would no longer be in Vonder's possession. Our courier details are below:

 

DPD Ireland
Phone: 00353 (0)90 64 20500

Website: https://dpd.ie/ 

Email: customerservices@dpd.ie

 

Delivery Times:
The following delivery times are for items that are IN STOCK at the time of purchase. Items that are ordered before 2pm on a business day will result in the following approximate timescales for delivery to your door. Please see the availability information on the product listing page for the current stock status.

Some items may be available for PRE-ORDER so the delivery times apply from when the goods arrive into stock in our warehouse and are then shipped. The PRE-ORDER feature allows you to reserve the item before the stock arrives into our warehouse. 

 

UK Standard Shipping: 3-5 business days

UK Priority Express Shipping: 2-3 business days

Ireland Standard Shipping: 1-3 business days

Ireland Priority Express Shipping: 1 business day

Greater Europe Standard Shipping: 5-14 business days

Greater Europe Priority Express Shipping: 5-7 business days

 

Please note: In some very rare instances for countries outside of the EU your parcel may get delayed in border customs but this is completely out of our control and this usually adds less than 1-2 days to your expected delivery date.

We may be able to deliver parcels to outside of Europe. Please contact us for more information and pricing. 

All orders are shipped at 2pm daily. If your order is placed before 2pm on a business day then your order will be shipped at 2pm that day. If your order is placed after 2pm on any given business day then your order will be shipped at 2pm the next business day.

Shipping only takes place when we are open on a business day. Shipping does not take place on weekends, bank holidays, or other national holidays.

If you have paid for express postage and we have not met the timescales mentioned as above we will refund your priority shipment postage costs. Only applicable if we have shipped over the above mentioned timescales, not below.